Emergency Grease Trap Service in Stockton

When to call it an emergency

• The three-compartment sink is backing up during service
• Grease water at a floor drain or the interceptor lid
• A sewer backup on the lateral with grease as the likely cause
• A Director’s order to clean — the ordinance gives you 24 hours

That last one

If the FOG program inspects and finds your interceptor over 25%, the Director can require it be “pumped and cleaned as soon as possible, but in no case more than 24 hours following issuance of an order to clean.” An order with a clock is an emergency whether or not anything is backing up. Call, say “order to clean,” and tell us the deadline; we will get the documentation to you the same day so the re-inspection ($200) has something to look at.

What happens when you call

You describe what is under the lid and what is on the floor; we tell you whether it is a pump-out or a line problem and give you a flat emergency price and an arrival window. On site: full contents out, baffle and outlet check, and the six-line receipt. If the blockage is past the interceptor, you hear that before a hose comes off the truck.

If grease reached the sewer

A release that went down the drain in volume is a spill the chapter expects you to record in your file. Stockton’s Municipal Utilities Department is at (209) 937-8700, with a 24-hour service center listed for sewer backups at (209) 937-8341. Reporting it yourself is cheaper in every sense than the city finding it downstream and working back to your lateral.